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Privacy Policy

We are committed to protecting your privacy in compliance with the Information Technology Act, 2000, the Digital Personal Data Protection (DPDP) Act, 2023, and other applicable Indian privacy regulations.

1. Introduction & Data Controller

By using our Site and purchasing our products (including electronics, handlooms, and bedsets), you agree to the collection and use of information in accordance with this policy.

  • Data Controller/Company: FISCATE TECH SOLUTIONS PRIVATE LIMITED

  • Registered Address: 704, 7th Floor, Palm Court, MG Road, Industrial Estate, Gurugram, Haryana - 122007, India.

  • Website: https://www.efiscate.org/

2. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Identification Information: Name, billing address, shipping address, email address, and phone number (7505495731).

  • Payment Information: Credit/debit card numbers, UPI IDs, net banking details, or other payment instrument tokens. (Note: Payment transactions are securely processed directly via certified third-party payment gateways; we do not store raw card credentials on our servers).

  • Order & Transaction Details: Details of products browsed, added to your cart, or purchased (electronics, handlooms, bedsets), transaction amounts, and purchase history.

  • Technical and Device Information: IP address, browser type, operating system, device type, time zone settings, and unique device identifiers collected automatically via cookies and tracking scripts.

3. How We Use Your Information

We use your personal data for the following legitimate business purposes:

  • Fulfilling Orders: Processing payments, arranging for product shipping/delivery, and sending you order confirmations or invoice updates.

  • Customer Support: Responding to your inquiries, handling returns, or addressing product issues.

  • Communication & Marketing: Sending updates about new arrivals, promotions, or technical updates regarding the platform (subject to your right to opt-out at any time).

  • Fraud Prevention & Security: Screening orders for potential risk or fraudulent activities to safeguard our platform.

  • Legal Compliance: Fulfilling legal, accounting, tax, or statutory documentation requirements under Indian law.

4. Ground for Processing (Consent & Contractual Necessity)

We process your personal data based on your explicit consent given when you register an account, make a purchase, or opt into our services. Processing is also necessary for the performance of a contract to deliver the goods you have purchased from our platform.

5. Sharing Your Personal Information

We do not sell your personal data. We only share your data with trusted third parties to help us run our e-commerce operations, including:

  • Logistics & Courier Partners: To ship and deliver your physical goods (bedsets, handlooms, electronics) to your doorstep.

  • Payment Processors: To securely authorize and clear financial transactions.

  • Hosting & Cloud Services: To safely store database and backend services on secure virtual private servers.

  • Legal Obligations: If required by law, we may share your information to comply with court orders, regulatory requests, or to protect the safety and rights of FISCATE TECH SOLUTIONS PRIVATE LIMITED.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, remember item preferences in your shopping cart, and analyze web traffic metrics. You can choose to disable cookies through your browser settings, though doing so may prevent certain interactive features of the website from functioning properly.

7. Data Security

We implement appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. Your connection to the platform is secured using Transport Layer Security (TLS/SSL) encryption.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by Indian statutory law (such as tax compliance, accounting records, or legal defense).

9. Your Rights

Under the Digital Personal Data Protection (DPDP) Act, 2023, you possess specific rights regarding your personal data:

  • Right to Access & Summary: You can request a summary of the personal data we hold about you.

  • Right to Correction & Erasure: You can ask us to correct inaccurate data or delete your personal profile entirely (subject to legal retentions).

  • Right to Withdraw Consent: You can withdraw your consent to data processing at any time by contacting our support channel.

10. Grievance Redressal & Contact Info

If you have any questions, concerns, or complaints regarding this Privacy Policy or your data security, please contact our designated Grievance Officer:

  • Company Name: FISCATE TECH SOLUTIONS PRIVATE LIMITED

  • Postal Address: 704, 7th Floor, Palm Court, MG Road, Industrial Estate, Gurugram, Haryana - 122007, India

  • Contact Phone: 7505495731

  • E-mail: yogeshfiscate@gmail.com

This policy was last updated on June 9, 2026.